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JOB DESCRIPTION BELOW.
CLIENT RELATIONS / SALES ASSOCIATE
We seek an articulate, curious, go-getter to fill our part-time Client Relations position.
You’ll spend 70% generating sales through new and existing client relationships via phone, video and email, 20% setting up lead funnels and automation processes, and 10% on lead-generating activities.
Starting immediately, this is a contract temp-to-hire position with a probation period of up to 6 months. Flexible hours and commission-eligible after base is met. This part-time position begins at 20 hours/month, with the potential to grow into a full-time position after 6 months.
WHAT YOU'L DO
Generate sales with your passion for excellent customer service, well-crafted stories, impact video, and social media
Implement continuous lead funnels that integrate with automated software to target ideal markets with a personal, friendly feel -- from first touch to final close
Reach out to prospects, actively listen and ask powerful questions to identify needs, clearly articulate our value, and excite decisionmakers with custom solutions
Gently educate on technicalities, cost and value of our process during budget negotiations
Build genuine relationships by earning loyalty and trust through diligent follow-through and exceeding expectations
Collaborate with Head of Operations on lead-generating activities, including referrals, events, and partnerships
Help optimize automated software to maximize conversion rates, and streamline communication and deal-closing workflows
Attend brief weekly meetings, and daily 10-min status reports to maintain a high level of knowledge of current offerings, while reporting on competition and industry trends
WHY FIELD STATION MEDIA
We’re a Berkeley mom-n-pop video production company passionate about impact-driven storytelling, innovative people, and compelling cinematography, combined with clear expectations and structures to ensure success.
We provide training. With full access to our client database (over 80% are repeat), you’ll be starting off with warm leads in addition to cold ones.
We believe the right person can not only have more control over their income, but also help design key aspects of our company’s business that take us to the next level and beyond. You would be on the ground floor of helping us scale into a solid creative team with profit-sharing opportunities once base operational needs are secured.
We believe in flexibility and family-first, along with firm and reasonable mutual accountability.
We provide awe-inspiring company field trips to museums, art, and story-driven performances.
We believe in celebrating wins, having fun, and regularly appreciating each other.
We believe in the humanizing power of small dogs, puerh tea breaks, and happy hour.
WHAT WE’RE LOOKING FOR
You would be the face of our company to initial prospects -- and share our values of “People first, Picture second, Profit third.” You work closely and under supervision of our Head of Operations, while conferring with Head of Production on technical matters. You love knowing that your work directly helped us scale our team and boosted profits before the end of 2019.
Bachelor’s degree or one or more years of customer sales (ideally with commision) experience.
Excellent communication skills -- as in, people don’t want to get off the phone; you’re THAT engaging. Your emails/texts are typo-free, clear and succinct, with minimum back-and-forth.
Emotionally intelligent sales approach -- You never come across as salesy, just genuinely earnest and helpful, with poise. You respect a “hard no” while transforming a “soft” one.
Coachable AND courageous -- You’re a self-starter and eager to learn. While you’re bold, able to seek and grab invisible opportunities, you respect company leadership, approach, and values -- first and foremost. You also pursue and receive feedback well.
Adaptable, critical thinker -- You’re excited by technology hacks, optimizing automated software and streamlining systems to help us grow communication and deal-closing workflows quickly. As systems change, you go with the flow.
Efficient problem-solver -- You’re at home in data and efficiency, finding the quickest route to get results. You are a problem solver at heart and love to help prospective clients.
Detail-oriented AND big-picture -- You regularly ask us crucial questions to get the big picture, before you dive in to design the nitty-gritty. You pride yourself on being curious, and attention to detail.
Growth mindset and SMART goals oriented -- You code-switch quickly to a Growth Mindset whenever you find yourself in a Fixed one. You’re eager to apply SMART goals to benchmarks, and aren’t afraid to hold leadership accountable as well.
You’re comfortable optimizing and running targetted social media campaigns to generate leads.
HOW YOU’RE PAID
In addition to $25/hr, you become commission-eligible after base quarterly goals are met (closing $2K a week for a solid month). 10% commission on all subsequent new prospect deals that quarter.
With “Client Relations Position” in the Subject line, tell us why you’re an eager and awesome fit for this role with 1) cover letter, 2) description of your sales approach/style, 3) 2+ references, and 4) your resume to hello@fieldstationmedia.
Equal Employment Opportunity
We're proud to be an equal opportunity employer. We celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.